# Miles Greer

Senior Client Solutions Partner and hands-on applied AI builder based in Winston-Salem, North Carolina.

## Positioning

I operate at the intersection of strategic program leadership, client solutions, product operations, and hands-on AI implementation. My strongest roles are the ones where complex work needs to become a system: stakeholder alignment, delivery rhythm, workflow design, AI enablement, measurable outcomes, and fewer handoffs.

## Best-Fit Roles

- AI Operations Lead
- Client Solutions / Product Ops
- Program Lead for AI-enabled teams
- Senior Program Manager or Strategic PM for complex digital programs
- Applied AI operations, agentic workflow, AI enablement, and AI product operations roles

## Core Proof

- 10+ years managing complex digital programs across automotive, SaaS, real estate, healthcare, financial services, and enterprise clients.
- Advanced from Client Solutions Partner to Senior Client Solutions Partner during his Pace tenure.
- Authored weekly leadership recaps across five active accounts, synthesizing account health, blockers, scope dependencies, deliverables, and next actions.
- Built and piloted AI-enabled workflows for resource planning, content auditing, governance, recurring reporting, and operational review.
- Supervised eight account managers supporting 3,200 SaaS accounts and helped improve retention and product adoption.
- Shipped public personal products including Vyndir, Dust to Dust, and AI Workflow Designer.

## Capabilities

- AI operations and enablement
- Agentic AI workflows
- MCP server integration
- RAG pipeline architecture
- Multi-agent orchestration
- Prompt engineering at scale
- AI-native application development
- Program and project management
- Client solutions and stakeholder leadership
- Product operations and workflow design
- Localization QA and campaign governance
- Cross-functional delivery across large-enterprise environments

## Shipped Products

- Vyndir: AI operations copilot for real estate teams, focused on lead management, listing coordination, deal execution, commission forecasting, and operating briefs.
- Dust to Dust: browser-based western quick-draw game built end-to-end using AI-native development.
- AI Workflow Designer: static node-based canvas for designing multi-agent AI workflows, RAG pipelines, research agents, support bots, and content systems.

## Contact

- Website: https://themilesgreer.com/
- Email: milesgreer828@gmail.com
- LinkedIn: https://www.linkedin.com/in/miles-greer-b4595431