01
Clarify
Define the outcome, decision owners, constraints, dependencies, and evidence needed to move forward.
About Miles Greer
I help teams turn complex work into clear systems.
I am a Senior Client Solutions Partner and applied AI builder based in Winston-Salem, North Carolina. My work sits between business strategy, program delivery, operations, and product building.
How I work
Clear thinking before more activity.
I am most useful when the goal is important, the path is unclear, and several teams need to move together. I start by making the work visible, then build a repeatable way to run it.
02
Build
Create the operating rhythm, workflow, reporting structure, or product that helps people do the work consistently.
03
Improve
Review what is working, address friction, and refine the system as organizational needs and business conditions change.
Career path
Growth through broader responsibility.
2023 to present
Client Solutions Partner to Senior Client Solutions Partner
Pace Communications
My scope has expanded from account coordination into multi-account digital delivery, executive reporting, operating visibility, and AI-enabled workflow development.
2016 to 2023
Sales to client services leadership
Elm Street Technology
I advanced through three roles, eventually supervising eight account managers who supported 3,200 SaaS accounts nationwide.
The next challenge
I am interested in work where delivery and AI meet.
That includes senior client solutions, AI enablement, product operations, strategic program leadership, and applied AI roles where practical execution matters.